Shipping Info

SHIPPING

Standard domestic orders typically ship within 1-3 business days and will arrive 2-7 business days after your order is shipped. This time includes processing and shipping times.

Expedited domestic orders typically ship within 1-3 business days and will arrive 2-3 business days after your order is shipped. This time includes processing and shipping times.

For international orders, please allow up to 6-15 business days for your package to arrive.

INTERNATIONAL SHIPPING

We ship globally! Shipping prices vary by country and the weight of your order. You are responsible for all duties and taxes on your order. If you refuse a shipment from Kikwear, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to Kikwear. We have a 21-day return for store credit policy for international orders. No exchanges are accepted for international orders, only returns for store credit are accepted. Pre-orders are the exception: a pre-order can be cancelled at any time before it ships for a full refund to the original payment method, international orders included. Please note that UPS Standard and/or Economy International might incur higher duties and/or fees depending on what country the order is being shipped to.

PRE-ORDERS

Pre-order ship dates shown on the product page are our best estimate. If we are going to miss one, we will email you before the date passes and tell you where things stand.

You can cancel a pre-order at any time before it ships for a full refund to your original payment method, domestic and international. To cancel, email info@kikwear.com with your order number. Once your pre-order ships, our standard return policy takes over. Full details are in our Return & Refund Policy.

PACKAGES RETURNED TO SENDER

If your items are returned because of an invalid or insufficient address, we will have to charge you to reship your package. If you do not want your package to be reshipped, you will be issued a store credit for the order total, and the shipping amount will be deducted from your store credit amount.

RETURNS/EXCHANGES

For our full return and exchange policy — including how returns work for promotional and discounted items, and how pre-order cancellations work — please visit our Return & Refund Policy.